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Page 58

allied

academies

Asian Journal of Biomedical and Pharmaceutical Sciences | Volume 8

March 26-27, 2018 | Orlando, USA

World Summit on

Healthcare & Hospital Management

&

International Conference & Exhibition on

Biologics and Biosimilars

G

lobalization and the constant technology innovation

are resulting in a continuous evolution of business

environment. Easily accessible information is resulting

in unprecedented options for consumers while putting

pressure on medical service providers to revolutionize their

practice and adapt to ever changing environment. Today,

a medical practice must think how to compete in a very

crowded and competitive marketplace. They are faced with

business challenges such as: Financial stability: ensuring long

term financial viability, transforming practice, consistent

growth; Customer loyalty: re-thinking patient engagement,

winning new customers and retaining them; Competition:

differentiating practice with uniqueness, setting apart from

others and Knowledge: continuous learning new techniques,

accessing new equipment/technologies. Medical tourism

has been touted as the next big thing. There is a lot of

noise, expectations, and myths. You have to consider

issues such as: Does medical tourism provide a solution to

your financial vows? Will it be worth the effort to change

your business practices to include medical tourism in your

portfolio of services? Can medical tourism help you expand/

diversify your customer base? Will medical tourism help

you in improving your competitive advantage? The session

will provide five critical points a medical practice must

consider today in order to create a sustainable business

practice domestically as well as globally. It will provide tools

and techniques to compete in the new economy, such as:

Revenue modeling that can help generate more income and

profitability Customer acquisition and retention, creating

better patient experience; Customer focused employees

who are trained and productive while adapting to change;

Business and clinical process management that are efficient

and less expensive Innovation to introduce new services,

new revenue channels. With medical practices, experiencing

somuch change they must learn to become comfortable with

the change. The ability to manage and adapt to rapid change

is difficult because of organizational structure, culture, and

socio-economic challenges. The organizations that adapt

quickest will create a competitive advantage, while the

practices that refuse to change get left behind.

e:

pgoel@placidway.com

Change! Is medical tourism a wakeup-call for transforming your medical practice?

Pramod Goel

Placidway, USA