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September 23-24, 2019 | Prague, Czech Republic

2

nd

International Conference on

Palliative Care

Clinical Trials and Pharmacovigilance

Joint Event

&

V

olunteers are recognized as the third resource for

palliative patients alongside with professional care and

family care. They do not replace them. Volunteers have

their own special place and their specific role in that care.

What can volunteers do for a patient and family? Volunteers

can be with the patient and the family and help in way

they need it. The importance of this "being there" needs to

be revealed. Terminal patients in the last moments of life

feel no pain just because of the nearness of physical death,

but rather the pain of "social death". Mother Theresa also

said that there were no more serious illness in human life

than being "unwanted, unhappy, isolated and left out".

Besides the volunteers who will be directly with the patient

and the family, volunteers who are involved in organizing,

fundraising, promotion and various other roles are also

important. In order to help volunteers to play their role

and to make this assistance sustainable, it is important to

have volunteer organizator (manager) that links all three

care resources (family, professionals and volunteers).

How to attract volunteers? We can do that by developing a

variety of volunteering programs for palliative care that need

to be tailored to the target group (kindergartens, schools,

students, employees, retirees, etc.). Programs should also

be adapted to modern ways of communication. It is not

easy to promote volunteers in palliative care because it is

always associated with death and dying. So when we talk

to the community it is better to send positive messages,

talk personal stories, emphasize values of volunteering.

Speaker Biography

Blazenka Eror Matic obtained her Master's degree at the Faculty of

Economics in Zagreb and has 33 years of working experience in financial

sector. She has long term volunteering experience as a member of the

Secular Franciscan Order (since1996). In palliative care she had been

included as project manager since 2009 when the Mobile Team of

volunteers were organized. Ten-year project management of the Mobile

Team of volunteers in palliative care has contributed to the acquisition

of knowledge and experience on the organization of palliative care in

Croatia and in the world, especially the place and role of volunteers in the

palliative team to provide comprehensive palliative care for patients and

their families. Considering that these activities are financed by donations,

rich experience in writing and implementing projects was accumulated.

e:

blazenkae@gmail.com

Blazenka Eror Matic

La Verna, Croatia

The role of volunteers in palliative care

Journal of Primary Care and General Practice | Volume 2

J Prim Care Gen Pract, Volume:2