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Asian Journal of Biomedical and Pharmaceutical Sciences | Volume 8
March 26-27, 2018 | Orlando, USA
World Summit on
Healthcare & Hospital Management
&
International Conference & Exhibition on
Biologics and Biosimilars
Problem & Background:
The field of medical laboratory
science is experiencing a shortage of qualified professionals.
In addition, many laboratories are seeing an increase in the
voluntary turnover of current laboratory personnel. The
laboratory plays a vital role in patient care, providing health
care practitioners with the results of laboratory analyses that
are used to help diagnosis and treat patients. Therefore, it is
important to address the current and future shortage in the
medical laboratory workforce. There is limited research on
factors affecting the turnover intentions of clinical laboratory
employees. This study aimed to examine the effect of
burnout on the turnover intention of clinical laboratory
employees in Florida.
Methods:
This study used a cross-sectional survey to explore
the relationship between burnout and turnover intention
among clinical laboratory employees in Florida. The Maslach
Burnout Inventory – General Survey and a demographic
questionnaire were used to collect data from licensed
clinical laboratory directors, supervisors, technologists, and
technicians. The data were analyzed using linear regression
and ANOVA in SPSS.
Results:
This study included a subsample of 184 Florida state-
licensed medical laboratory employees out of 1,000 invited
participants. Among clinical laboratory employees in Florida,
the findings revealed significant predictive relationships
between all three dimensions of burnout (emotional
exhaustion, cynicism, and professional efficacy) and turnover
intention. Also, the study revealed a statistically significant
difference between different age groups and professional
efficacy.
Conclusion:
These findings suggest that emotional
exhaustion and professional efficacy are the best predictors
of turnover intention. In an effort to reduce turnover among
medical laboratory employees, laboratory managers must
create strategies that will reduce burnout, thus decreasing
employee turnover intention.
Speaker Biography
Hilton is Assistant Professor of Healthcare Administration at Saint Leo University in
Savannah, Georgia. She is also certified by the American Society of Clinical Pathology
as a Medical Laboratory Scientist. She received a Bachelor of Science degree in
Chemistry from the University of South Carolina, a Bachelor of Science degree in
Medical Laboratory Science from Armstrong Atlantic State University, a Master’s
degree in Healthcare Administration from Ashford University, and a PhD in Health
Services - Healthcare Administration fromWalden University. She has taught in higher
education for over 7 years in the areas of chemistry, health science, and healthcare
management. Hilton’s 10+ years of medical laboratory experience includes working
in the general core laboratory departments, toxicology, and health information
technology. Her research interests include employee turnover, organizational
commitment, and job burnout among medical laboratory personnel as well as student
retention and satisfaction.
e:
tasia.hilton@saintleo.eduThe effect of job burnout on the turnover intention of medical laboratory employees: A correlational
study
Tasia Hilton
Saint Leo University, USA