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allied

academies

Page 9

December 05-06, 2019 | Dubai, UAE

29

th

International Conference on

14

th

International Conference on

Nursing Education and Research

Cancer and Cancer Therapy

Joint Event

&

J Intensive Crit Care Nurs | Volume 2

Journal of Intensive and Critical Care Nursing | Volume 2

T

elemedicine utilizes the superior edge of Information

Communication Technology to overcome geographical

hurdles, and extend the access to health care services. World

Health Organization (2010) distinguishes telemedicine from

telehealth with the former restricted to service delivery by

physicians only, and the latter signifying services provided

by health professionals in general, including nurses,

pharmacists, and others. However, for the purpose of this

study, telemedicine and telehealth are synonymous and used

interchangeably. WHO (2010) defined Telemedicine as “the

delivery of healthcare services, where distance is a critical

factor, by all health-care professionals using information

and communication technologies for the exchange of valid

information for diagnosis, treatment and prevention of

disease and injuries, research and evaluation, and for the

continuing education of health-care providers, all in the

interests of advancing the health of individuals and their

communities”.

“Telehealth / Telemedicine” refers to the use of e-services

to support a board range of remote services like patient

care, education and monitoring. Telehealth, if integrated

into ambulatory and hospital-based care, can achieve its

full potential to address the six domains of quality care as

specified by the Institute of Medicine report; safe, effective,

patient cantered, timely, efficient and equitable care to all.

Telehealth is a disruptive technology that appears to threaten

traditional healthcare delivery system but has the potential to

reformand transformthe industry by reducing cost, increasing

quality and patient satisfaction. Technological innovations

have been the impetus for the development of telemedicine.

It started as a way to provide medical services to patients

living in the rural areas. It allows physicians that are off-site

to have a platform to see patients at remote locations and

provide patient access to specialty services and to quality of

care that would not to be available otherwise.

There are both benefits and disadvantages to the care that is

provided through telemedicine. The benefits of telemedicine

include providing access to specialty care services with

efficient use of medical resources, as a way to reach patients

living outside a hospital’s normal service area. However,

implementation of telemedicine services requires a number

of new protocols and safety measures designed to protect the

privacy and confidentiality of patients, as well as to ensure

physicians are having and maintaining appropriate licensure,

and providing adequate training to the end users on use

of technology. The arrays of telemedicine services range

from teleconsultation to tele surgery. Telecommunication

technologies have made treatment options available to

out of reach patients by reducing the traveling expenses

and enhancing patient experience. The aim of this study is

to understand how consumers view the value proposition

of telemedicine as a healthcare delivery model in United

Arab Emirates. The objective of this study is to explore the

consumers view on telemedicine as a healthcare delivery

model in the component of convenience, willingness to use,

improved delivery of healthcare, understand the quality

of virtual medical care and probably advocate the use of

telehealth as preferred method of seeking medical attention.

In this study, data was collected using a questionnaire

developed through google forms, and sent out to

respondents through email and WhatsApp. There were no

specific exclusion criteria and inclusion criteria included all

UAE nationals above 18 years of age. The total responses

collected were 214.

In summary, majority of the respondents are willing to use

Kavita Bhalekar

NMC Healthcare, UAE

Consumers response to Telemedicine as a Healthcare delivery model in

UAE