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allied
academies
Case Reports in Surgery and Invasive Procedures | Volume 3
March 11-12, 2019 | London, UK
Biomarkers
Plastic and Cosmetic Surgery
International Conference on
International Conference on
Joint Event
&
Roadmap to running a successful cosmetic surgery clinic
Pyn Lim Prendergast
European College of Aesthetic Medicine & Surgery, Ireland
R
unning a cosmetic clinic has been challenging and with
so many competitors out there, how can one stand out
from the crowd. Also with so many information that you can
find in social media and internet, how can your stories be
heard from the audience and how as a clinic owner create a
story that can reach out to their target audience they want?
Once they are able to get their audience to call the clinic for
enquiries, how can they create an unforgettable experience
and how can they improve their conversion rate. How many
times should a follow up calls be? How quickly should be
the response time in order to capture the audience if they
have any miss calls? How can they build a better customer
relationship in order to improve the customer retention
rates? It is proven that it is cheaper to retain and get new
spending on existing patients than to try to get new patients.
So, is there a full prove strategy to retain existing customers.
In this presentation, I would like to discuss and share my
experience with the audience on how to address each of the
above questions. We will look into some example how some
company using ‘thinking out of the box’ idea to achieve the
results they want.
e:
pyn@ecamedicine.com