Previous Page  5 / 9 Next Page
Information
Show Menu
Previous Page 5 / 9 Next Page
Page Background

allied

academies

Page 27

Journal of Intensive and Critical Care Nursing | Volume 2

October 24-25, 2019 | Zurich, Switzerland

2nd European

Nursing Congress

International Conference on

Clinical Nursing & Practice

Joint Event

&

J Intensive Crit Care Nurs, Volume 2

Consumer's Satisfaction with Integrated Management of Neonatal and Child Health

(IMNCH) Services in Model Primary Health Care Centers in Najaf District, Iraq

Abdulkareem Abdullah Al Radhi, Najah R Hadi, Ahmed S Noory, Ali k Hoesh, Sara H Naeem, Qamar T Hamed,

Aseel SAbbas

and

Eman R Mahdi

University of Kufa, Iraq

Introduction:

The integrate program of maternal and

child health is promoting, preventing, therapeutic and

rehabilitation facility or care for mother and child. In most

countries, the maternal and child health program provided

as integrated primary health care. Some primary health care

centres were developed by ministry of health to be ideal and

considered model centres to provide standard health care

services which prepared to be family health adopted centres.

Objectives:

To evaluate the IMNCH services in model primary

health care centres in comparison with traditional non-model

centres through consumers' satisfaction in the provided

health services.

Methods:

A cross sectional survey of consumers to measure

their satisfaction through March to September 2018. The

study conducted in six PHC centres, three model and three

non-model primary health care centre fromdistricts of North

and south Najaf city. The centres served a large population

were selected to determine the quality of provided services.

Three sections of a well prepared questionnaire had been

applied (the first about demographical characteristics of

mother and child, the second about Implementation of

IMNCH(integrated management of maternal, neonatal and

child health services) standards by districts, and the third

about Overall satisfaction with the IMNCH services provided

by selected PHC centre). A convenient sample of 240

consumers was selected and directly interviewed for data

collection using Likert scale approach.

Result:

The implementation of standard PHC services showed

no significant difference (P˃0.05) in principle structures of

the selected model and non-model primary health care

centres in Najaf district. All mothers were satisfied (100%) in

growth monitoring and vaccination services provided to their

children.

About 97% of attendants were unsure of their satisfaction

with premarital examination and 65.4% found satisfied with

diagnosis of pregnancy. High rate of satisfaction (82.5%)

was reported in tetanus immunization provided to pregnant

women. About 89 % of consumers were satisfied in antenatal

services. weight, height measurement, and blood pressure

measurement, while only 49.6% of clients were satisfied in

breast examination services. Only 46 clients (19.2%) reported

satisfaction with treatment of mild pre-eclampsia /eclampsia

and early referral by the selected PHC centres. Twenty-six

clients (10.8%) were satisfied with management of post-

partum psychosis. Very low rate of satisfaction (2.1%) was

verified in screening and treatment of sexually transmitted

illnesses provided in all the selected PHC centres

Conclusion:

The services of immunization and growth

monitoring of children found more satisfied to consumers

in addition to basic antenatal services and assisting normal

deliveries, while other services need more improvement and

reviewing principally, premarital services, basic emergency

obstetric care if referral is not possible, management of post-

partum psychosis and diagnosis and treatment of sexually

transmitted illness.

Speaker Biography

AbdulkareemAbdullah Al Radhi is an assistant dean of College of Medicine,

University of Kufa. He is also working as a Consultant and professor of

Community Medicine department in University of Kufa, Iraq. He has

completed his PhD in Community Medicine. He has more than 20 years of

experience in General Medicine.

e:

abdulkareem.mahmood@uokufa.edu.iq