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May 23-24, 2019 | Vienna, Austria
Nursing Care
28
th
International Conference on
Journal of Intensive and Critical Care Nursing | Volume 2
J Intensive Crit Care Nurs, Volume 2
Leadership competencies in nurse managers: An innovative approach
Jennifer Hart, Larissa Hutchins
and
Megan Nghe
The Children’s Hospital of Philadelphia, USA
Aims:
This article describes the process a large pediatric
teaching hospital utilized to develop a comprehensive
leadership training program for mid-level nurse managers.
Background:
Senior nurse leaders identifiedaneed todevelop
and implement a leadership onboarding and professional
development program, based on the organization’s values
and standards, for new mid-level nurse leaders with varying
levels of management knowledge and experience.
Evaluation:
A survey of these new nurse leaders identified
several knowledge gaps and a need for structured education.
The top three areas of knowledge deficit were selected as the
focus of an initial Nurse Manager Forum.
Key Issues:
Based on participant self-report, the Nurse
Manager Forum provided opportunities for impact in
the areas of change agent, initiating corrective actions, and
conductingcrucialconversations. Educationalcontentcreated
was based on the American Organization of Nurse Executives
nurse executive competencies. After attendance, learners
identified differentiating leadership andmanagement, solving
challenging situations around accountability, influencing
behavior, change management and communication as areas
of increased confidence.
Conclusions:
Instituting quarterly Forums for Nurse Mangers
has resulted in learners’ perceptions of increased confidence
and skills.
Implications for Nursing Management:
This program is
applicable to any hospital with multiple mid-level nurse
managers new to the role.
e
:
hartja@email.chop.edu