The patients’ and the public’s perception of EHR use for Health Care and their satisfaction with clinician EHR use
29th International Conference on Nursing Education and Research
December 05-06, 2019 | Dubai, UAE
Laila Akhu Zaheya
Jordan University of Science and Technology, Jordan
Keynote : J Intensive Crit Care Nurs
Abstract:
Background: One of the greatest concerns surrounding EHR
use, is patients’ perception and satisfaction with the use of
EHR. Few studies have examined the patients’ and the public’s
perceptions of EHR.
Aim: The study aimed to understand patients’ and the public’s
perception of using EHR for health care and their satisfaction
with clinician use of EHR.
Methods: A cross-sectional, descriptive, exploratory design
was utilized. The study was conducted in 4 governmental
hospitals in Jordan. A non-probability, convenient sample
was utilized. Data was collected utilizing a self-administered
questionnaire.
Results: There was a total of 500 participants, with a mean age
of 36.2 (SD=12.1), with a high proportion of women 73.2% (n=
366). Of the participants, 71.0% (n=355) were satisfied with
the healthcare provided. Only 59.0% (n= 295) were familiar
with the Electronic Health Records (EHRs). The majority of the
participants (n= 416; 83.2%) agreed that nurses and physicians
should have access to the complete EHR, with the presence
of personalized information (name and address) and 86.2%
(431) agreed that patients themselves, should have access to
their own records. The participants in this study reported that
they were more secure in their perception of EHR security, in
comparison with paper-based records.
Conclusion: An adaptive approach should be created for EHR
implementation. Patients and caregivers agreed that health
care providers should have access to all patients’ data.
Biography:
Laila Akhu Zaheyz did Nursing from Jordan University of Science And Technology in the year 1996. She completed Msc. in Adult Nursing from Jordan University Of Science And Technology, 2000 and Ph.D. in Nursing from State University Of New York At Buffalo, 2007. Now she is acting as a Vice-dean in the department of Adults Health Nursing. She published many research papers in the respective field.
E-mail: lailanurse@just.edu.jo
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