Quality features in the 24 hours Home Care
28th International Conference on Nursing Care
May 23-24, 2019 | Vienna, Austria
Elisabeth Haslinger-Baumann,Werner Franz, Lilgenau Anneliese, Binder Claudia and Gugenberger Katharina
University of Applied Sciences, Austria
Keynote : J Intensive Crit Care Nurs
Abstract:
Due to the demographic change, there is a growing demand
for professional and institutional care, as well as the need
for 24-hour home care. Due to the cost-efficiency and 24h
availability, the 24-hour home care represents a cornerstone
of the care of older people and with more than 60.000 users
in Austria, it represents an important alternative to family
assistance and mobile care. Care receivers range from elderly
people, who only need assistance with household activities, to
those with a high need for a round-the-clock care. Caregivers
commute between Austria and the respective home country
(mainly Slovakia, Hungary and Romania) for the care work in a
two or more weeks rhythm. Burdensome working conditions
arise mainly due to language problems, isolated coexistence
with a person affected by e.g. dementia in combination with
little to no relevant professional education and quality control.
The aim of the project is the development and evaluation of
a distributed client-server software solution for the support
and quality assurance of 24-hour home care. The application
software contains an information and education portal
(eLearning) with interactive learning content on common
diseases and short videos on recurrent care situations in
German, as well as in Slovak, Hungarian and Romanian as
the most frequent languages of the caregivers. Secondly it
contains a comprehensive electronic care documentation
and thirdly an integrated emergency management, which
offers caregivers the opportunity to react quickly and
professionally to emergencies. By using the application
software, the quality of care will be supported and further
result in an increase of care quality and quality of life of the
older adults cared for. In particular the people cared for, as
well as their dependents and relatives who are supported in
achieving a successful care arrangement, benefit from further
training and qualification measures of the caregivers.
Biography:
Elisabeth Haslinger-Baumann is Professor and Research Coordinator for Nursing Research in the Department of Applied Nursing Science at University of Applied Sciences in Vienna. She is registered nurse and graduated in Philosophy and Political Sciencees at the University of Vienna. She is PhD in Nursing Science and graduated from the Health and Life Sciences University in Hall in Tyrol, Austria. She leads experimental research projects in the Research Fields Active and Assisting Living, Evidence based Practice Health Care and Nursing and Evaluation Research in Health Care and Nursing.
E-mail: elisabeth.haslinger-baumann@fh-campuswien.ac.at
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