Review Article - Biomedical Research (2017) Volume 28, Issue 5
Comparison between home health care and hospital services in elder population: cost-effectiveness
Abdulaziz A. Alodhayani*Department of Family and Community Medicine, College of Medicine, King Saud University, Riyadh, Saudi Arabia
- *Corresponding Author:
- Abdulaziz A. Alodhayani
Department of Family and Community Medicine
College of Medicine King Saud University Saudi Arabia
Accepted on October 7, 2016
Abstract
The services available in the home for the elderly patients suffering from the injured or diseases are defined as Home Health Care (HHC). This service is more convenient and less expensive to the elder population. Most of the subjects who were>65 years are not supportive towards the hospital based services. However, in the hospital care, the complete information of the care taken towards the patients will be documented. Therefore, the main concept of this literature was to compare between HHC services with the hospital care services for the coziness in the elderly population. The elder population in Saudi Arabia has been increasing rapidly and there are no special, private or personal services. Only the hospital based services are provided for care taking in elder population. This review recommends the HHC services in the Saudi Arabia region in both the private and non-private sector (government/ public).
Keywords
Home health care, Hospital care, Patient satisfaction, Quality care.
Introduction
Home Health Care (HHC) services are implemented for senior citizens who wish to live their own life in their home and to avoid the discomfort in hospitals or primary care centers, while receiving the necessary care to allow them to continue enjoying their normal lifestyle. However, this service is alternative for elder patients (>65 years) provide in the hospitals. The definition of home care defines as care or services providing in home with the help of equipment and comfortable maintenance. With these services, elder population can persist at home and healthcare agencies will provide with health care workers. Physical, occupational, speech therapy, medication administration, education, and intermittent skilled nursing care several types of care will be included [1,2]. Commonly, services for home care available as per the patient’s demand suffering with any type of disease/disorder, surgery or any type of injuries [3]. There are ~ 72% of the elder population require the HHC services [4]. Now a day, in hospital nosocomial infection rates are high and HHC services could result in lesser hospitalization rates [2]. The principle of HHC services could reshape the regular consultant with highquality of satisfaction care for individual elder patient which could be axis for 24 hours and this may demand the services for HHC for the elder population [5,6]. Johansson et al. concludes from his study that HHC services are less expensive compared with the hospital services and the same statement was in agreement with Britain and Sweden populations [7]. The reason behind was elder people spend extra time in transportation for hospitals [8]. Based on the earlier studies carried out in different populations, we have carried out our literature to conclude either the Hospital service or home care service is better option services providing to elder patients and to rule out which service is best for cost wise and not the burden.
HHC service
HHC services have been introduced for old age patients suffering with illness of diseases and feel uncomfortable in the hospital premises. For these types of elder people, HHC provides the satisfactory with maximum quality services in patients’ home under the physician [9,10]. For the past decade in US, the federal government recompenses to HHC services through several programs like Medicare and Medicaid and ~85% of nurses provide the services for elder patients in USA [11]. From the past few years, commercial health plans have been implemented and none of the country has been incorporated HHC services for elder population. Implementation of these services may increase the economy of country simultaneously; elder population may have excellent services with good quality in the home [5]. Personal care, health care, diet care, home care, safety services are different types of care available in HHC services with licensed and practiced staff. The service of HHC is already associated with managing several serious and common conditions, including cancer, diabetes, and hypertension. As Dzau et al. note, helping to develop an “inter-professional team-based workforceexpanding the medical team to better coordinate care” is a key role of academic health centers in efforts to transform American health care [12]. Not all health care teams are models of high-quality, cost-effective care [12-14].
Hospital services
Hospital care is also known as acute care, defined as the care taken to the elder patients in hospital premises. The acute care has been established since 1950’s in some shape. However, UK and USA has started the day care in mid 1960s [15]. Western countries have adopted the day hospital care for elder population and offers maximum services available in hospitals including rehabilitations and speech therapies. The hospital care will offer with (i) standard or public ward accommodation (ii) nursing services (iii) diagnostic procedures such as blood tests and X-rays (iv) drugs administered in hospital and (v) use of operating rooms, case rooms and anaesthetic facilities. However, these services were found to be expensive compared to HHC services [16,17]. Acute, extended and infirmary care is an additional services provide for elder population in hospitals. Accident and emergency departments are additional services applied under the hospital services. However, the elder people face few obstacles in the hospitals which were general and complex [18]. The maximum population of elder age fails to maintain self-rated health due to variable reasons such as poor form of energy, no support from family members, diseases stimulated with age [19]. The communicable or noncommunicable diseases are increasing rapidly with elder age. The cost of HHC varies with region, ethnicities and aging populations are demanding for professional healthcare i.e. based on cultural appropriate services.
Healthcare teams in Saudi Arabia
To help the elder adults (>65 years), health professionals should be recruited for HHC and public health for team practices are (i) Improving the education of health care practitioners and public health practitioners, (ii) Building partnerships, (iii) Steering research and technology, and (iv) Financing of the areas just described. The qualification for HHC professionals and public health practitioners could be the undergraduate and graduate levels, fundamental to building a team-based health workforce. Based on these criteria, future team members acquire the knowledge, skills, and attitudes they will carry into their professional practices and activities, so shaping such education can contribute substantially to overall change. Post-graduate education, including continuing education, also presents unique opportunities [20]. The communication between HHC professional and patients plays an important role as it affects the health outcomes such as diagnostic accuracy, adherence to regimens, clinical decision making, and satisfaction with care and malpractice risks [21]. The effective communication between patients and families has direct impact on population health as it is important to improve both shared decision making and patient-centered decision making [22,23]. The requirement of HHC service needs to start in Saudi Arabia. An earlier study by Al-Modeer et al. [24] carried in southern part of kingdom confirms the future necessity of HHC services in elder population.
Family satisfaction
Patient satisfaction plays major role in HHC service in elder patients. The HHC services are expected to have the quality services beneath the physician. Quality of care is main expectation from licensed professions for home services. Recent culture has amended the human life. Routine busy life with work burden with day and night job services has made the gap between the human relations. So, elder population does not expect self-care from family working members and families expect the best home services for their elder population such as home environment with natural observations. The important characteristic of HHC was physician afford care towards each and every patient with unique manner. Comparing between hospitals with home care services are lacking with the air quality to ensure the height of stair risers is safe. The HHC clinicians don’t have the training experience to evaluate and upgrade the risks of patient safety in the patient’s home [9]. The former study of Heyland et al. [25] performed the prospective cohort study with 891 family members and concludes satisfaction by family members towards home care provide for elder population.
One of the most important factors for patient satisfaction was the nurse advice and implementing the work in the technical manner. Patients sensed nurses must skilfully contribute physicians in investigations cum treatments and they should support towards patient and doctors order. Pain relief was considered by patient to be an equivalent of good nursing care [26,27]. From all over the literature, it was concluded that most of the patients were happy with the service providing in the home [28]. There were no studies to conclude the negative association throughout the globe.
Quality service
The most important factor for HHC services are the quality service. The maximum patients’ from HHC service expect the quality service. Quality observations have strong influence on predisposition to benefit health services. Poor quality perceptions of health care can discourage patients from using these services due to the concern of human health. Some of the countries like Bangladesh and Nepal faces the poor quality sector services allow the superior use in private sectors [29]. Health care evaluation involves in defining the care objectives, monitoring health care, measuring extensions of expected outcomes, attained and evaluating the extent of any harmful penalties of intervention. Perceived health care service quality on provider’s success or failure has been well established. The association with quality service and profit is mainly credited towards the patient satisfaction, is crucial in health care services in making decision with new registration and reenrolment [30-32].
Analysis of Review
This review describes the importance of HHC services and coming to Saudi Arabia, there are no private services implementing the HHC services to elder age patients. The government based hospital based services are available but for the limited period. An earlier study b Al-Hazmi et al. [33] carried out his research in Eastern part of the country collaborated with 637 health team workers and 27 administrations. The results of this study concludes that limited/scanty information was available through the clinicians/physicians’, HHC services, medical directors, nurses and physiotherapists. The American and Europe countries has allocated high budget for HHC services for the elder population. The same care should be implemented in Saudi Arabia and government should take care of budget for the local nationality. The quality of service and patient satisfaction is very important role for HHC services. This review has discussed the key points for the implementation of HHC services in the Saudi population and several issues should be care taken for the patient satisfaction.
Conclusion
From our review, the conclusion revealed was HHC services should be implemented in Saudi Arabia in public and private sectors. The quality and patients’ satisfaction services should be implemented in the Saudi population for the elder citizens. The elder patients tend to opt the home care services rather than the hospital based services.
References
- Salinas J, Sprinkhuizen SM, Ackerson T, Bernhardt J, Davie C, George MG, Gething S, Kelly AG, Lindsay P, Liu L, Martins SC, Morgan L, Norrving B, Ribbers GM, Silver FL, Smith EE, Williams LS, Schwamm LH. An international standard set of patient-centered outcome measures after stroke. Stroke 2016; 47: 180-186.
- Valdmanis VG, Rosko MD, Leleu H, Mukamel DB. Assessing overall, technical, and scale efficiency among home health care agencies. Health Care ManagSci 2016; 4: 1-11.
- Shepperd S, Goncalves-Bradley DC, Straus SE, Wee B. Hospital at home: home-based end-of-life care. Cochrane DatabSyst Rev 2016; 2: 231.
- Bruce ML, McAvay GJ, Raue PJ, Brown EL, Meyers BS. Major depression in elderly home health care patients. Am J Psychiatry 2002; 159: 1367-1374.
- Coleman K, Reid RJ, Johnson E, Hsu C, Ross TR. Implications of reassigning patients for the medical home: a case study. Ann Fam Med 2010; 8: 493-498.
- Hellstrom Y, Hallberg IR. Perspectives of elderly people receiving home help on health, care and quality of life. Health Soc Care Community 2001; 9: 61-71.
- Johansson L. Caring for the next of kin. On informal care of the elderly in Sweden. ActaUniv Uppsala Stockholm. Health Policy 1991; 18: 23-242.
- Orbell S. Informal care in social context: A social psychological analysis of participation, impact and intervention in care of the elderly. Psychol H 1996; 11: 155-178.
- Ellenbecker CH, Porell FW, Samia L, Byleckie JJ, Milburn M. Predictors of home healthcare nurse retention. J NursScholarsh 2008; 40: 151-160.
- Ellenbecker CH, Samia L, Cushman MJ, Alster K. Patient safety and quality in home health care. An Evidence-Based Handbook for Nurses 2008; 1.
- Brown EL, McAvay G, Raue PJ, Moses S, Bruce ML. Recognition of depression among elderly recipients of home care services. PsychiatrServ 2003; 54: 208-213.
- Dzau VG, Gottlieb S, Lipstein NS, Washington E. Essential stewardship priorities for academic health systems. Washington DC Inst Med 2014.
- Graffunder C, Sakurada B. Preparing health care and public health professionals for team performance: The community as classroom 2016.
- Carter BL, Rogers M, Daly J, Zheng S, James PA. The potency of team-based care interventions for hypertension: a meta-analysis. Arch Intern Med 2009; 169: 1748-1755.
- Marshall M, Crowther R, Almaraz-Serrano A, Creed F, Sledge W, Kluiter H, Roberts C, Hill E, Wiersma D, Bond GR, Huxley P. Systematic reviews of the effectiveness of day care for people with severe mental disorders: (1) acute day hospital versus admission; (2) vocational rehabilitation; (3) day hospital versus outpatient care. Health Technol Asses 2001; 5: 21.
- Forster A, Young J, Langhorne P. Systematic review of day hospital care for elderly people. The Day Hospital Group. BMJ 1999; 318: 837-841.
- Brown L, Forster A, Young J, Crocker T, Benham A, Langhorne P. Day Hospital Group. Medical day hospital care for older people versus alternative forms of care. Cochrane Database Syst Rev 2015; 23: CD001730.
- Lievesley N, Hayes R, Jones K, Clark A, Crosby, G. Ageism and age discrimination in secondary health care in the United Kingdom: A review from the literature. Centre for Policy on Ageing, London 2009.
- Census and Statistics Department. Thematic Household Surv Rep Hong Kong 2010.
- Morrison G, Goldfarb S, Lanken PN. Team training of medical students in the 21st century: would Flexner approve? Acad Med 2010; 85: 254-259.
- IHC (Institute for Healthcare Communication). 2011. Impact of communication in healthcare 2014.
- Elwyn G, Frosch D, Thomson R, Joseph-Williams N, Lloyd A, Kinnersley P, Cording E, Tomson D, Dodd C, Rollnick S, Edwards A. Shared decision making: a model for clinical practice. J Gen Int Med 2012; 27: 1361-1367.
- Veroff D, Marr A, Wennberg DE. Enhanced support for shared decision making reduced costs of care for patients with preference-sensitive conditions. Health Affairs 2013; 32: 285-293.
- Al-Modeer MA, Hassanien NS, Jabloun CM. Profile of morbidity among elderly at home health care service in Southern Saudi Arabia. J Family Community Med 2013; 20: 53-57.
- Heyland DK, Rocker GM, Dodek PM, Kutsogiannis DJ, Konopad E. Family satisfaction with care in the intensive care unit: results of a multiple center study. Crit Care Med 2002; 30: 1413-1418.
- Johnston B, Wheeler L, Deuser J, Sousa KH. Outcomes of the Kaiser Permanente tele-home health research project. Arch Fam Med 2000; 9: 40-45.
- Johansson P, Oleni M, Fridlund B. Patient satisfaction with nursing care in the context of health care: a literature study. Scand J Caring Sci 2002; 16: 337-344.
- Brumley R, Enguidanos S, Jamison P, Seitz R, Morgenstern N, Saito S, McIlwane J, Hillary K, Gonzalez J. Increased satisfaction with care and lower costs: results of a randomized trial of in-home palliative care. J Am GeriatrSoc 2007; 55: 993-1000.
- Andaleeb SS. Service quality perceptions and patient satisfaction: a study of hospitals in a developing country. SocSci Med 2001; 52: 1359-1370.
- Sitzia J, Wood N. Patient satisfaction: a review of issues and concepts. SocSci Med 1997; 45: 1829-1843.
- Schrop L, Susan M. The relationship between patient socioeconomic status and patient satisfaction: does patient-physician communication matter? Diss Kent State Univ 2011.
- Choi KS, Cho WH, Lee S, Lee H, Kim C. The relationships among quality, value, satisfaction and behavioral intention in health care provider choice: A South Korean study. J Bus Res 2004; 57: 913-921.
- Al-Hazmi AM, Al-Kurashi NY. Health care professional’s knowledge on home health care. J Family Community Med 2005; 12: 115-119.